Refund policy

🌿 Returns & Refunds Policy

A Note from the Astral Wild Grove

Each garment we offer is conjured just for you — printed on demand, stitched with intention, and infused with the mythos of transformation. Because these pieces are born of your order and not held in earthly inventory, we are unable to accept physical returns.
However, we believe in reciprocity and resonance. If your item arrives with a flaw or feels misaligned with your expectations, we invite you to reach out. In eligible cases, we are happy to offer store credit equal to the full value of your purchase, so you may continue your journey through the Astral Wild universe.

✨ Store Credit Eligibility
•     Items must be unworn and reported within 14 days of delivery.
•     Store credit is issued via digital gift card and never expires.
•     We do not offer refunds or exchanges for sizing preferences, so please consult our     sizing guide before ordering.

🌙 To Begin a Request
Send a message to oracle@astralwild.co.uk with your order number, a brief description of the issue, and any relevant photos. We’ll respond with care and clarity, guiding you toward the next step in your celestial wardrobe.
Thank you for honoring the nature of our made-to-order magic. Every piece is a ritual — and your trust means everything.